How Atera Homes handles your information.

Who we are

Atera Homes is a custom home builder and design-build company based on the Eastside in Washington State. When this policy refers to “Atera,” “we,” or “us,” it refers to Atera Homes and its team members who help deliver our services.

This policy applies to information we collect through our website, contact forms, and direct communication such as phone, email, or text.

Information we collect

We collect information you choose to provide directly to us, such as:

• Your name, email address, and phone number
• Project details, timelines, locations, and budgets you share with us
• Messages you send through our forms or by email

We may also collect basic technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site. This may come from analytics tools like Google Analytics or similar services.

How we use your information

We use your information to:

• Respond to your inquiries and schedule consultations
• Provide information about our services that you request
• Plan and manage potential or active projects with you
• Improve our website and understand how visitors use it
• Send occasional updates or marketing messages if you have opted in

SMS and phone communication

If you provide your mobile number and consent to SMS messages, we may send you appointment reminders, follow-ups, or occasional updates related to Atera Homes. Message and data rates may apply. You can reply STOP at any time to opt out of text messages.

How we share information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us run our business (for example CRM, email, or analytics tools)
• Professional partners such as architects, designers, or trade partners when needed to explore or deliver your project
• Authorities or third parties if required by law or to protect our rights and the safety of others

Data security

We use reasonable technical and organizational measures to protect the information we collect. No website or transmission is completely secure, but we work to safeguard your data and limit access to team members and partners who need it to do their work.

Your choices

You can contact us to:

• Update or correct your contact information
• Ask us to stop sending marketing emails or SMS messages
• Ask questions about how your information is used

To update your preferences, reach us using the contact details on this website, or reply STOP to any SMS message to unsubscribe from text communication.

Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. Analytics tools help us see trends in traffic, not individual browsing histories. You can control cookies through your browser settings.

Third-party links

Our site may link to other websites, such as Instagram, Houzz, or partner sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update it, we will change the “Last updated” date below. Your continued use of the site after changes means you accept the updated policy.

Contact us about privacy

If you have questions about this policy or how we handle your information, please contact us through the contact page or by calling (877) 65-ATERA.

Last updated: May 31, 2026